As a marketing professional and teacher, I have always focused on the importance of customer service in my consulting, teaching and as a practitioner. Now there is no question airlines have the reputation for not caring for their customers. On a personal note, there was a time when I really enjoyed flying but now I hate it and do everything to avoid flying unless I really have to.
United Airlines dragging that poor guy off a flight last week, takes the […]
Participate in an online study about Web 2.0 and social media conducted on behalf of a PhD student at the Centre for Health Initiatives in the University of Wollongong. The survey should take about 15 minutes to complete and you will be offered the opportunity to win an Ipad for your participation.
There is no known risk in taking part. We are specifically looking for participants residing in Australia, Canada, and the United Kingdom over the age of 18 years.
Typical questions […]